Our open standards approach to desk phones delivers bestofbreed results and makes collaboration effortless. Polycom is providing the best quality voip phones for all business desktop solutions. Learn how to use the two models of plantronics headset for smartvoice. With a tanglefree, rj9 quickdisconnect cord, overthehead design, and adjustable headband, these headsets are easily connected to the polycom phones headset jack.
After putting the usb in the back of the phone, the headset icon on the phone blinks blue. Before you can enable and use the pdc, you need to download the pdc application from the polycom voice applications website, install the application on your computer, and activate pdc on your phone. Setting up and enabling the polycom desktop connector before you can enable and use the pdc, you need to download the pdc application from the polycom voice applications website, install the application on your computer, and activate pdc on your. To use headset memory mode, enable and then activate headset memory mode. At any time, you can switch to handset or speakerphone mode. Setup sheet package contents with handset cradle stand. You can set up your phone so that all incoming and outgoing calls use your headset. You can rename this sound output right here to make it easier at switching. In this one minute wednesday we show you how to connect a jabra headset to your polycom soundpoint ip phone. Ovislink polycom call center headsets 2 year warranty. Bluetooth headsets for polycom vvx 500 voip insider. List of recommended headsets for ringcentral deskphones. When headset memory mode is activated, flashes either green for analog headsets or blue for usb or bluetooth headsets.
Polycom vvx compatible headsets headsets direct, inc. If you use a headset, you can set up your phone so that all calls use your headset. You can connect an analog headset to all vvx phones or a usb headset to vvx 401411, 500501 600601 and 1500 phones. Navigate to the analog headset menu menu settings basic preferences headset analog headset. For details, refer to your headset documentation or contact sennheiser support. Set up your leitner wireless headset with a polycom electronic hookswitch duration. Once connected, you answer and end calls while walking around the office. Polycom headsets everything you need to know for polycom. Setting up and enabling the polycom desktop connector. This feature is useful for permanent or fulltime headset users. Ovislink polycom call center headsets are compatible with polycom ip phones and come with a single or double earpiece. Polycom realpresence desktop is an easytouse video collaboration app that provides hd quality audio, video and content sharing for pc users. Using headsets with polycom phones on polycom support for a list of compatible headsets. Polycom call center headset dual earpieces, noise canceling.
Ovislink dual ear call center headset compatible with all polycom ip phone. Using headsets with polycom phones polycom support. Electronic hookswitch must be enabled according to the brand of headset you are using. Different models have different headset options and built in ports, so may headsets are available on the polycom headset page. Vvx 601 headset and speaker phone buttons this issue actually ended up being a feature of the plantronics voyager headset itself. Firstly, we need to check windows has the headset selected as the default output device. Unlike similar proprietary applications, realpresence desktop is standards based and extends your organizations existing videoenabled network, giving end users the same high quality experience from within the office or while on the road. For plugandplay simplicity, choose a usb headset connection. Download our software for desktop and mobile platforms designed to improve the experience of using, managing, and owning plantronics audio devices. How do i set up a polycom cx600 ip phone cross the divide. User guide for the polycom cx300 desktop phone 1 10.
Looking for the best polycom vvx compatible telephone headsets. Polycom compatible wireless headsets analog, digital and voip. You can execute polycom realpresence desktop on windows xp7810 32bit. Date june 18, 2019 views 298 by george the polycom ip and vvx family have the nice feature of ehs electronic hook switch, which allows you to answer and end calls from the distance without lifting the. Below are the top wireless headset options for doing that. Vvx400 setting headset as default audio path without flashing button for headset memory hi all, were in the process of replacing our avaya systemhandsets ip 9650s with polycom vvx 400 models and currently investigating the headset modefeature of the polycom. Using a headset on the polycom vvx 300310 fluentstream. After you install the software, you need to make changes to your phone to establish a connection to. How to assemble and connect a polycom vvx series phone. Officerunner and dw support need some help setting up your officerunner or dw series wireless headset for the first time. Polycom headset wireless phone headset from polycom.
Use the headset finder at the top of this page to get the correct polycom wireless headset and ehs lead for your needs. The demo uses a vvx 300, however, the connecting will be the same regardless of the vvx phone model. One minute wednesday how to connect a headset to your. Using bluetooth headsets with vvx 600 phones polycom. Find all plantronics support information for the voyager focus uc, including software updates, troubleshooting tips, user guides, and more. Compatible with vvx, soundpoint and many polycom ip phone models. Since you cant pair a bluetooth headset directly with the vvx 500 youll need to connect an adapter or base station to the phone. Helps keep your polycom phone from falling when using a handset lifter attaches to your polycom phone, keeping your phone from falling when you answer a call with your headset. In the end, we had to replace the cable that ran from the headset to the phone. The following instructions will help you set up the polycom cx600 phone and allow your phone to work in conjunction with skype for business on your computer. Set up your leitner wireless headset with a polycom. In 1998 polycom entered the desktop phone business with its line of soundpoint phones and continued expansion in 2001 when it enter the ip business with its soundpoint ip 500 line. Enable ehs for plantronics headsets on polycom phones.
The file size of the latest installation package available is 16. Polycom certified compatible headsets for polycom soundpoint ip phones. Date june 18, 2019 views 298 by george the polycom ip and vvx family have the nice feature of ehs electronic hook switch, which allows you to answer and end calls from the distance without lifting the phone receiver or even touching the phone at all. Required to provide uc status indication through the plantronics status indicator accessory. This community forum is not an official poly support resource, thus responses from poly employees, partners, and customers alike are besteffort in attempts to share learned knowledge. Busy knowledge workers, and other professionals, can rely on the polycom vvx 500 to deliver bestinclass desktop productivity and a true, unified communications experience. If your system administrator has enabled bluetooth capability for your vvx 600 or vvx 601 phone, you can use a bluetooth headset to handle calls. Using headsets with polycom phones can help you maintain your productivity whether you are at or away from your workstation. If you need polycomcompatible phone headsets for superb and seamless call handling, from customer service to telemarketing, jabras range has your business covered affordably. For a list of supported headsets, refer to the polycom realpresence group series release notes at polycom support. Headset memory mode allows all incoming and outgoing calls to go through your headset. We both have headsets that are on the compatible list for those.
Plantronics hub mobile plantronics hub for ios and android brings additional functionality to your new. Learn how our technology can help your organization unleash the power of team collaboration. It sports a conventional, enterprisegrade look and feel and features plugandplay ease of use. Im not very technical but ill try to explain this the best i can. When a bluetooth headset is connected and in use, the headset key glows blue. If you have multiple types of headsets connected to your phone, the bluetooth headset is used automatically for all calls. Follow this quick setup guide when connecting your plantronics cs50 or cs55 headset to a desk phone without an rj9 headset port. Learn how to set up your officerunner wireless headset. Polycom headsets wireless phone headsets from polycom. When headset memory mode is activated, flashes either green, for analog headsets, or blue, for usb or bluetooth headsets. Microsoft qualification may fall behind polycom generally available dates for uc software, hence we request customers to check whether a release has been.
Blackwire 3200 series setup and support plantronics, now. Need a voip headset for your polycom voip phones but, dont know where to get started. The headset works fine when the handset is pulled from the phone but the headset. Aug 01, 2011 savi w720 easy to understand headset setup guide to help you hookup and start using your w720 wireless monaural headset for your business or office multiline phone.
Return to bluetooth settings and select manage devices. Plantronics hub for windows and mac, part of the plantronics spokes software portfolio, is a client application that allows end users to control the settings on their plantronics audio device. Noise cancelling and contact centre quality wired headsets complete with a polycom compatible bottom lead are available in both 1 ear and 2 ear versions monaural and. Yesterday my assistant and i got new ip phones from comcast. They are both vvx400 but thats all i know about them. Enabling headset memory mode for a polycom vvx 500600 real. Vvx311 headset button not activating headset polycom. Wireless, over the ear, monaural lync optimized headset with 350 range and remote call control ehs cable or hl10 lifter required. How to configure settings for plantronics headsets 8x8.
Get a firstclass phone experience with enterprisegrade audio, video, and applications support with robust interoperability. Learn how to set up and use a headset, the builtin microphone and speakers on your computer, or another device for skype for business audio. Tap settings from home view, and tap basic preferences headset headset memory. Some of the more advanced polycom models, like the soundpoint ip 650 dont need this adaptor. Ive had 2 phones that there seems to be a problem with the headset button. If your phone does not detect the usb headset when you attach it to your phone, the usb port on your phone may be disabled. Jabra headsets offer ondevice call control and integrate seamlessly with all polycom telephony and unified communication platforms.
First will be any plantronics hseries headset, and second is a direct connect cable, which plugs into your phone and connects to the headset. Professional call center headset with super hd voice quality. Select your headset in the scanned list in the manage devices. This is similar to a headset plugged in or paired with a cell phone. If you need polycom compatible phone headsets for superb and seamless call handling, from customer service to telemarketing. Polycom vvx 500 customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. For information on your headsets features, as well as how to sync your headset with your phone, see your headsets documentation. In the web ui for the headset, there is a feature which, when enabled, recognizes when the headset is being worn and can automatically connect a call. When considering the best polycom vvx headsets that are corded, you will need two pieces of equipment. Enhance your companys workflow with voice, video, and uc desk phones. Cx300 r2 usb desktop phone for microsoft polycom, inc.
I have a plantronics voyager legend headset and im trying to sync it to my vvx 500 phone. From the moment you start the screen share app, you will be guided through a simple connection wizard that shows nearby andor recently. Each brand and type of headset may require different steps for connection. Barry shows you how to setup your leitner wireless headset with a polycom electronic hookswitch. The hd handset sounds so great though that its hard to really want to use a headset. Wireless headset compatible with polycom vvx300, vvx310, vvx400, vvx410 desk office phone call center wireless headset with polycom ehs cord bundle as polycom wireless headset. Using a headset with your phone polycom documentation library. There are 2 major methods to configuring any voip phone, manually or using a centralized provisioning server. Today the polycom vvx line has become a popular choice as companies move to the continued. Voip supply can help take the guesswork out of which leading voip headsets pair perfectly with your polycom phones, or you can browse these jabra, plantronics and vxi corp headsets in one and two ear styles. When using 7833301 bypass the ehs cable audio connection. Enable bluetooth and connect a headset polycom documentation.
By clicking on the items below, a new window will open for ordering and displaying product details, pricing and. Polycom realpresence desktop free version download for pc. Your polycom phone may be compatible with an electronic hook switch ehs cord, meaning no more moving parts. The polycom cx300 r2 is a usb desktop phone optimized for microsoft lync. On the back of the phone you will notice that there are two network interfaces which work as a basic network switch. There are two main settings to keep in mind when connecting your corded headset to a polycom phone. Using plantronics wireless headset with polycom ip phones. To use headset memory mode, you must enable, and then activate, headset memory mode. This guide will cover the standard installation procedures of the phone and headsets.
Polycom phone setup a complete guide to polycom provisioning and configuration here at phonism, we value simplicity and easeofuse. To enable the pdc, you need to enter your computer access credentials to the phone. The microsoft lync phones are by majority the polycom cx600. Polycom vvx series phones vvx101, vvx201 vvx300, vvx310, vvx400, vvx410, vvx 150, vvx 250, vvx 350, vvx 450, vvx500, vvx600, vvx1500 are very confusing when it comes to finding compatible headsets.
Find all plantronics support information for the blackwire 3200 series, including software updates, troubleshooting tips, user guides, and more. Compatible with polycom 335 430 450 500 501 550 560 650 vvx 101 vvx 201 vvx 300 vvx 310 vvx 400 vvx 410 vvx 500 vvx 600 vvx 1500, vvx 150 vvx 250 vvx 350 vvx 450, polycom wx. Poly is the leader in video, voice, and content solutions. May 01, 2012 so, here are some 3rd party wireless solutions that are supported by your polycom vvx 500. Plantronics cs55 and cs50 wireless headset setup without. Voyager focus uc setup and support plantronics, now poly. Feel like youre facetoface with our personal video products. Optional accesories ac power adapter varies by region wallmount for more information on optional accessories, contact your reseller. Help your teams move faster with exceptional audio quality and builtin flexibility. The video conferencing software extends communications beyond the typical conference room setting to mobile professionals. You can also pair and connect a bluetooth headset with your vvx 600601 phone. Plantronics savi w730m wireless overtheear uc headset system for skype for businesslync. Skip ahead to troubleshooting tips set up the phone. I deployed plenty of polycom phones when ringcentral were deployed to my people.
Analog, or wired, headsets are compatible with a wired connection to most polycom. The polycom vvx 500 is a performance business media phone offering the worlds best high definition audio. But, keeping your hands free is necessary too and its even better when the headset works. Setting the phone analog headset options you may set the phone analog headset option locally through the phone. Rich video conferencing software for the individual user. Set audio device options in skype for business skype for.
Voyager 5200 series setup and support plantronics, now poly. Electronic hookswitch ehs is a feature that allows users to start and end calls by pressing buttons on their headset. Select settings from home view, and select basic preferences headset headset memory. Use polycom content app to wirelessly connect and screen share from your mac or pc to room video conferencing systems. For the best audio quality during a skype for business meeting or call, use an optimized for skype for business audio device. Enabling headset memory mode for a polycom vvx 500600. Handset lifter adapter kit for use with polycom phones. If an analog headset is connected and in use, glows green. Find the best headset for polycom based on what customers said. Global teck is your go to source for office headsets from plantronics, jabra and blueparrott. Realpresence desktop video conferencing software polycom. Sep 10, 2015 how to assemble and connect a polycom vvx series phone.
Enabling headset memory mode for a polycom vvx 500600 david fabri april, 2015 01. Below you will find that we have outlined the easiest ways to get your polycom phone configured. Polycom vvx phones support the following plantronics headsets. To learn more about connecting your analog headset to your phone, visit your headset. Allows endusers to customize their settings and get visible status of their plantronics audio device on their desktop. How to configure settings for plantronics headsets 8x8 support. I have a polycom vvx 300 that is connected with windows.
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